Hop and Pop

We understand that weather can change quickly, We CANNOT predict the weather so we follow the weather policy below.

-During periods of bad weather conditions (rain, high winds, etc.) for safety reasons we reserve the right to cancel your reservation. On the day of your rental, if weather conditions are predicted to be safety concern, we may give you the option of accepting delivery or not. If rescheduling is not possible, we will, in this case, refund your deposit. On the other hand, if we agree to deliver and you decide to accept delivery, there will be no refunds or credits issued regardless of how long you were able to use the inflatable. Please note: if the inflatable gets wet everyone MUST exit until the rain stops and the unit is dried. AGAIN, the inflatable MUST NOT be used wet. Once wet, inflatables can become very slick and dangerous! Once the rain stops you can dry the unit with towels and may continue as were.

Yes, you will be provided a copy of the agreement and the safety rules by person(s) delivering the rentals. We can email you a copy at any time.

Final payment is due at the time of delivery. We will call to confirm your delivery date and location 24-48 hours before delivery. If wanting to pay at the time of confirmation call, we can email an invoice to you if you don't answer we will email you. If no contact is made, we will deliver at scheduled time, but someone must be present, and final payment must be made before setting up begins. 

Yes. Before we arrive, you must contact the park for approval and to ensure there is electricity. If electricity is not available, you may bring a generator or power source to use for the inflatables.

Our inflatables are commercial grade and very durable and will hold up well under normal use. The customer, however, is responsible for any damage to the inflatable caused by but not limited to; overloading or allowing more than the recommended persons/weight limit to use the inflatable, silly string, gum, food/drink, excessive dirt/mud, or any punctures caused by jewelry, buttons, toys, etc. Damages may also include any inflatables (not designed for wet use) found wet at the time of pick up (other than weather related causes). Will be required to cover the cost of repair or if to severe replace as whole

All party/rental reservations require a 72 notice to cancel to receive a full refund. Any cancellations made within 72 hours of the party/rental time will forfeit the 25% deposit. For weather related cancellations please see number 1. What is your weather policy.

Is there a cleaning fee?

Yes, each inflatable needs to be within 200 ft. of a regular household outlet to operate. If an outlet is not available, A generator or other power sources will work

The rental prices listed are for a full day rental. Rental prices remain the same regardless of whether the items are used for 2 hours or for the full day. we tend to set up early the day of or the night before with no extra charge

Our rentals are based on the first come first serve basis. With that being said we are a new business with not a bunch of traffic but 1-2 weeks in advanced is preferred the longer the better